Shipping Policy

Please note, that due to COVID-19, many shipping companies are prioritizing the shipments and receiving of emergency and necessary medical equipment. This could mean that your package maybe withheld with the shipping company for an extended period of time which would lead to longer wait times and delays. We hope you understand, as this is something completely out of our control.

At Phoove.com, we understand the importance of receiving your purchase in a timely and efficient manner. That’s why we have established the following shipping policy to ensure that your order arrives safely and on time.

Where do we deliver?

 We provide shipping all over the Australia (only) 

Order Processing

All orders are processed within 2-4business dats. We will send you an email confirmation with your order details and tracking information once your order has been shipped.

Shipping Methods

We offer the following shipping methods:

  1. Standard Shipping: 2-4business days.

How long will it take for the buyer to receive their order?

On average, merchandise is produced and shipped from our facility 2-4 business days after purchase.

Transit time: 2-4 business days  days.

Can the order be delivered to multiple addresses?

We do not offer the shipment to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.

Do you offer delivery to po boxes or military apo/fpo addresses?

Yes, we can send shipments to PO Boxes and Military APO/FPO addresses.

Will I be charged vat taxes?

We don’t charge shipping tax for our customers, all included in product price.

Delivery Time

Delivery times are estimated and may vary based on the shipping method you choose and the destination of your order. Please note that delivery times are not guaranteed and may be affected by unforeseen events such as natural disasters or delays with the shipping carrier.

Lost or Damaged Orders

In the unlikely event that your order is lost or damaged in transit, please contact us immediately at contact@phoove.com. We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement order as soon as possible.

International Orders

unfortunately we don’t offer international shipping.

Return Policy

If you need to return an item, please refer to our Refund Policy page for more information on how to initiate a return.

Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us .

CUSTOMER SUPPORT:-24/7-

Phone number: +1 206-647-0746

Business Email: contact@phoove.com

Physical address: Lakes Entrance, Lakes Entrance VIC 3909, Australia.